Guide for Production Access

After you’ve tested in the sandbox and integrated your app into the Akoya network, you’ll be ready to request production access through the Data Recipient Hub.

While the onboarding process is self-driven, we’re providing this guide to give you a high-level overview. Onboarding includes the following steps:

1. Onboarding questionnaire

2. Security and Risk Review

3. Legal Agreement

Prerequisites

You should identify the following before initiating the onboarding process:

• The primary contact

• Your intended use cases

• The number of users your app supports

• How many provider connections your typical user has

• How your company will consume financial data (e.g. directly, as an aggregator, etc.)

• Your anticipated monthly call volume

You’ll also need to consult with team members at your company authorized to:

• Submit security documentation

• Sign legal agreements

A help button will be visible in the onboarding wizard if you need assistance. You can search the documentation or send an email to the support team.

Onboarding Questionnaire

When you’re ready to move your first app into production, select the “Request production access” option in the left navigation bar. The onboarding questionnaire appears.

This form covers several topics as mentioned earlier, including:

• Use cases

• Financial data consumption

• Actual and anticipated API call volume

• Number of users supported

• Technical readiness

• Security controls

Depending on your answers to some of these questions, the sales team may reach out to you for further information.

Security & Risk Review

We’ll ask you what type of security certifications or third party assessments your company has. If you have SOC2, we’ll send a link to the primary contact to upload a copy of the certification. If you don’t have SOC 2, a security questionnaire appears. The security team will follow up with the primary contact after they complete the questionnaire.

Legal Agreement

During the legal agreement step, we’ll ask you to review and sign the Akoya data access legal agreement via Docusign. If you’re not authorized to sign legal agreements on behalf of your company, you’ll be able to share the link with an authorized party. Once submitted, the legal team will reach out to you with any additional questions.

Production Access Granted!

Once Akoya grants you production access, you’ll be able to configure your first production app.